Question
Robotic Runtime is not working
Hello,
I'm not able to register Virtual machine using RPA.
I have installed the latest version of Pega Robotics 8. I have updated Runtime, Studio and Common config as suggested in many posts and Installment instructions. I'm unable to find tray menu icon in my machine, also nothing happens when I run "OpenSpan.Runtime.exe" file.
During first run it did ask me for RPA Credentials for which I have provided the operator ID details I have created in Pega 7 applications.
Could someone here help me in resolving this issue.
Please find my config files screen shot attached
So, as you may have figured out, when the icon does not show, it indicates failure to register your robot. It is often helpful first to enable RuntimeLogs and checking in this file first to find an indication for what error was thrown in registering the robot.
Second, can you let me know which version of Robot Manager and which version of Pega Robotics you have installed?
Is your Pega Platform server installed on your local machine - is it really localhost? I might suggest putting the direct IP address if that is the case.