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Posted: February 21, 2017
Last activity: February 25, 2017
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Robotics Automation
Hi
We have developer robotic automation which work perfectly in a local machine but when we port it to a VM we dont have it working. Has anybody else faced this issue.
Thanks
Ranjit
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Posted: 4 years ago
Hi Jeff,
The issue happens because of response time issues in virtual machine. we have increased the wait for create and in some cases introduced sleep to take into account the network latency but still the automation is not working fully.
Thanks
Ranjit
Posted: 4 years ago
To diagnose you should look at the RuntimeLog and determine where the code is failing. Look at this post to see how to cut the logs down to size:
https://pdn.pega.com/community/product-support/question/quick-log-parsing#comment-454891
This can happen if you have a difference in environments that you have not accounted for in your match rules. Review any text match rules and adjust them as needed. Url match rules may need adjustment as well if you developed against a different version of the application. These changes are usually small but can have a big effect.
You should also identify what exactly is not working. This can be done by reviewing the logs to see what is happening on the second machine. Is the issue matching or timing or something else.