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 Mahesh Channe (MaheshC1936) Infosys
Infosys
IN
MaheshC1936 Member since 2016 18 posts
Infosys
Posted: June 28, 2017
Last activity: June 28, 2017
Posted: 28 Jun 2017 4:04 EDT
Last activity: 28 Jun 2017 7:49 EDT
Closed

Role Manager

Hi,

When i open a case through manager portal and moves further to another assignment, then when i click on the case which is present in the "Recents" the harness is not refreshed , when same action is done by user portal it get refreshed .

For more description please see the attached document.

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management User Experience
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Posted: 4 years ago
Posted: 28 Jun 2017 6:16 EDT
Santanu Bhattacherjee (Santanu) PEGA Senior Manager, Cloud Engineering, Management Plane Services
Pegasystems Inc.
IN

Hi

Have you compared the clickable events by running fiddler in both cases ?

We'd prefer it if you saw us at our best.

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