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Suranjith Member since 2015 8 posts
Self Employed
Posted: January 11, 2018
Last activity: February 15, 2018
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Routing doesn't work properly when SLA rule added to the assignment.

An assignment has configured as route to a Work Basket. When a Service Level Agreement (SLA) rule added to same assignment routing doesn't work properly.

If removed SLA reference, it works fine. Is there a solution for this?

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