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Santosh Vasudevan (SantoshV9228)
Congizant
Lead Architect
Congizant
US
SantoshV9228 Member since 2017 1 post
Congizant
Posted: February 5, 2018
Last activity: February 7, 2018
Posted: 5 Feb 2018 0:58 EST
Last activity: 7 Feb 2018 0:33 EST
Closed

Routing Issues

Hi

I am routing a WO to Decision Managers queue since he is manager of 3 to 4 of workgroups it is not visible in his My Worklist by default

It is visible only when I select from the Work Group list DecisionManger

It should be visible by default in MY Worklist when i login as DM

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management System Administration
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