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SantoshV9228 Member since 2017 1 post
Congizant
Posted: 2 years ago
Last activity: 2 years 7 months ago
Closed

Routing Issues

Hi

I am routing a WO to Decision Managers queue since he is manager of 3 to 4 of workgroups it is not visible in his My Worklist by default

It is visible only when I select from the Work Group list DecisionManger

It should be visible by default in MY Worklist when i login as DM

***Moderator Edit: Vidyaranjan | Updated Categories***

Case Management System Administration
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