Question

2
Replies
1239
Views
ShwetaPatil Member since 2008 8 posts
Tata Consultancy Services Ltd
Posted: December 22, 2017
Last activity: December 24, 2017
Closed

Routing is not happening properly !!

Hi All,

I am working on the use case where user needs to Route to the assignment from Worklist to Workbasket. When i am using the Call Work-.ReassignToWorkBasket OOTB rule, it is able to route to workbasket but pxFlow property is blank, due to that when i am opening the assignment from Dashboard then getting error like, pxFlow is blank and assignment is still in My Work (Assign worklist)

1) We have standard flow, inside we have screen flow, when assignment is in My work (Assign worklist) , flow is in screen flow. Please find the image attachted below.

Please let me know, how can i work on this issue.

Thanks.

Case Management
Moderation Team has archived post
Share this page LinkedIn