Question2Replies218Views ManojkumarG184 Member since 2018 2 posts P3Fusion Posted: 1 year agoLast activity: 1 year 5 months ago Closed Routing Temporary CaseHow to route the temporary case for the specific user.***Edited by Moderator Marissa to update platform capability tags**** Pega Platform Low-Code App Development Dev/Designer Studio Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoMarcLasserre_GCS PEGA replied to ManojkumarG184Hello, Have you tried to create another assignment shape on you flow? Is it not working? Posted: 1 year agoSaiPratyusha-Nittala Capgemini Technology Services India Ltd replied to ManojkumarG184Hi, A temporary case CANNOT be routed to a specific operator because it does not have Case ID or Ins key. It stays in the clipboard of the person created. Thanks and Regards, Sai Pratyusha Nittala.