Routing to user name stored in property, which as to be selected from autocomplete.
I have a page list for Approver, which has Roles and User Properties. Roles is a drop down sourced from Data page and Users is autocomplete sourced from again Data page. Say if reviewer is selected from Roles drop down, the corresponding user selected from autocomplete has to routed to the next stage.
I have a DT to get the user name which Reviewer is selected from Role, set on another property.
1. Used ToWorklist - but getting only operator Id from the drop down
2. Created new route activity to set Param.AssignTo to the values from User property, from OOTB Route activity
3. Also routed to workparty
All the above gives error, No routing info found, its assigned to Broken process.
Thank you for above article. I have question, im using Screenflow, trying route on start shape of the flow, will this approach help? i followed the steps from above article, but getting same error. I tried using Assignment shape before subprocess and routed using ToWorklist.
The main reason PEGA will not route and give a broken process is PEGA does not 'understand' the property. Make sure the property you are using has a reference to the 'Data-Admin-Operator-ID' class and also link it by marking it as relevant as explained by kanap2.