Posted: 28 Feb 2018 9:29 EST Last activity: 28 Feb 2018 12:47 EST
Routing to woklist from workbasket
In our application when I open a case in from a particular workbasket( cherry picking a case from workbasket) the case does not get transferred to my worklist unless I submit the opened assignment. For other workbasket when I cherry pick one item from the workbasket and open the item the item is transferred to my worklist immediately. My question is what determine this behaviour, is this a code change or configuration change?