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MaulanaP Member since 2017 19 posts
Sinarmas MSIG Life
Posted: 2 years ago
Last activity: 2 years 3 months ago
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Routing Workbasket

I am using routing workbasket on assignment properties. I set "IT" workbasket on assignment properties and on my operator account.

But, when I create case, my section not appear. Only "THANK YOU FOR YOUR INPUT" is show.

How to make my section directly appear when I create a case?

Thanks for all response.

note : I am using Pega 7.2.1

Low-Code App Development Case Management Reporting
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