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Richa Gulati (ri177)
Tata Consultancy Services

Tata Consultancy Services
GB
ri177 Member since 2009 10 posts
Tata Consultancy Services
Posted: November 2, 2018
Last activity: February 25, 2019
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RPA and Pega - Pega API Error

Hi,

We have configured everything as mentioned in the PDN for RPA.

we have configured VM with PEGA for the given work group by running the solution from runtime.

When we route assignments to the robot workbasket through robotworkqueue shape, it's routing correctly. But its unable to invoke the automation.

and in the logs i can see the below error :

ukxxxxxxx0205.xxxxx |Rest|api|v1|assignments|AE3LL8QNNHLG3TYN96MTYUB0VFIPXBZ4K - my step page: {

"pxObjClass":"Pega-API-CaseManagement-Assignment"

,"errors":[

{

"ID":"Pega_API_023"

,"message":"No assignments are available"

,"pxObjClass":"Pega-API-Error"

}

and the console logs say : polling for assignments .. No work for robot to pick up.

I am not sure what is the problem here . could you please help me

Robotic Process Automation
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