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Virtusa
Posted: February 25, 2019
Last activity: February 26, 2019
Closed
RPA Queue case fetch order
Hi All,
- How can the case fetch order can be defined for Robo queue - case fetch ( LIFO , FIFO etc…)
- Do we have a way to provide the case details to Robo via JSON response instead of the OOTB case details response, if so at which spot the service call has to be configured
1. Refer to this post - https://community1.pega.com/community/pega-support/question/pega-robot-manager-case-selection
2. I think there is a way but I do not know it.