Mangesh Walhe Member since 2018 15 posts
Posted: 10 months ago
Last activity: 9 months ago

RPAService unable to start Runtime

Version Info: Studio and Runtimev19.1.13 on Windows 10, RMv8.2.2 on Platform 8.2.1,

Problem: Able to login a remote runtime machine, but runtime doesn't start.

Here is what I have found so far from RPAService.log files:

1. Login is successful (Refer attached RpaService.log_.1.txt)

2. Task addition for Domain/RuntimeUser as defined in CredMgr successful. (Refer attached RpaService.log_.1.txt)

3. On the time mentioned in 2 above, another RPAService.log file (refer RpaService.log_.txt attached) is created, with Interactive Domain and User as defined in CredMgr with Error in Pega.RpaService.Loader.LoaderProgram.Main as given below:

Error | 02:22:47.650 午後 | 1 | MTA | Loader | 値を Null にすることはできません。
System.ArgumentNullException: 値を Null にすることはできません。
場所 System.IO.Path.Combine(String path1, String path2)
場所 Pega.RpaService.Loader.LoaderProgram.Main(String[] args)

Thereafter the heartbeat log is added every 45 seconds.

I have no memory of explicitly mentioning the Runtime.exe filepath in any of the configuration files. but I think that the error is due to the filepath not set.

Anyone having faced this issue already?

Robotic Process Automation
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