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KrishnaR2370 Member since 2017 9 posts
Citigroup Inc
Posted: November 5, 2019
Last activity: November 5, 2019
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rsistence.DatabaseTimeProvider ERROR - Could not retrieve the database time

Hi All,

We are trying to install Pega8.3 on OpenShift platform. i have a working image which is being deployed at one of the docker instance (pod) .

Appreciate if you could please help suggest a workaround as i am getting "Could not retrieve the database time" error while pega deploys prweb.war

please refer error msg below. i have also attached full log for more details.

please advise ...

2019-11-05 05:31:32,986 [prpc-pega831-6-mqs64] [ STANDARD] [ ] [ ] (able.internal.VirtualTableImpl) INFO - ...Finished. Preloaded 23.7MB for 101264 rules in 19390 ms

2019-11-05 05:31:33,032 [il INITIALIZE_SEARCH] [ STANDARD] [ ] [ ] (artup.SearchInitializationTask) INFO - Starting configuration of node for full-text search.

2019-11-05 05:31:33,498 [prpc-pega831-6-mqs64] [ STANDARD] [ ] [ ] ( external.async.IStartupTask) INFO - Awaiting for StartupTasks (parallel cache loading to finish)...

2019-11-05 05:31:33,505 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] ( external.async.IStartupTask) INFO - Initializing service registry...

2019-11-05 05:31:40,459 [il INITIALIZE_SEARCH] [ STANDARD] [ ] [ ] (archManager.SearchNodeSettings) INFO - Using Default Keystore/Truststore for Elastic Search Inter Node Encryption

2019-11-05 05:31:42,866 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] (l.access.RuleCandidateIterator) INFO - Single candidate rule resolution optimization is enabled

2019-11-05 05:31:53,474 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] (rsistence.DatabaseTimeProvider) ERROR - Could not retrieve the database time

java.lang.NullPointerException: null

at com.pega.platform.serviceregistry.internal.database.persistence.DatabaseTimeProvider.get(DatabaseTimeProvider.java:69) ~[service-registry.jar:?]

at com.pega.platform.serviceregistry.internal.database.persistence.PlatformRegistryPersistence.insert(PlatformRegistryPersistence.java:89) ~[service-registry.jar:?]

at com.pega.platform.serviceregistry.internal.database.persistence.PlatformRegistryPersistence.insert(PlatformRegistryPersistence.java:78) ~[service-registry.jar:?]

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_211]

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