Question 134 Views × Close popover Krishna Rai (KrishnaR2370) Citigroup Inc Technology Project Manager Citigroup Inc IN View Profile Send Message KrishnaR2370 Member since 2017 9 posts Citigroup Inc Posted: November 5, 2019 Last activity: November 5, 2019 Posted: 5 Nov 2019 1:06 EST Last activity: 5 Nov 2019 5:57 EST Closed rsistence.DatabaseTimeProvider ERROR - Could not retrieve the database time Hi All, We are trying to install Pega8.3 on OpenShift platform. i have a working image which is being deployed at one of the docker instance (pod) . Appreciate if you could please help suggest a workaround as i am getting "Could not retrieve the database time" error while pega deploys prweb.war please refer error msg below. i have also attached full log for more details. please advise ... 2019-11-05 05:31:32,986 [prpc-pega831-6-mqs64] [ STANDARD] [ ] [ ] (able.internal.VirtualTableImpl) INFO - ...Finished. Preloaded 23.7MB for 101264 rules in 19390 ms 2019-11-05 05:31:33,032 [il INITIALIZE_SEARCH] [ STANDARD] [ ] [ ] (artup.SearchInitializationTask) INFO - Starting configuration of node for full-text search. 2019-11-05 05:31:33,498 [prpc-pega831-6-mqs64] [ STANDARD] [ ] [ ] ( external.async.IStartupTask) INFO - Awaiting for StartupTasks (parallel cache loading to finish)... 2019-11-05 05:31:33,505 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] ( external.async.IStartupTask) INFO - Initializing service registry... 2019-11-05 05:31:40,459 [il INITIALIZE_SEARCH] [ STANDARD] [ ] [ ] (archManager.SearchNodeSettings) INFO - Using Default Keystore/Truststore for Elastic Search Inter Node Encryption 2019-11-05 05:31:42,866 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] (l.access.RuleCandidateIterator) INFO - Single candidate rule resolution optimization is enabled 2019-11-05 05:31:53,474 [IZE_SERVICE_REGISTRY] [ STANDARD] [ ] [ ] (rsistence.DatabaseTimeProvider) ERROR - Could not retrieve the database time java.lang.NullPointerException: null at com.pega.platform.serviceregistry.internal.database.persistence.DatabaseTimeProvider.get(DatabaseTimeProvider.java:69) ~[service-registry.jar:?] at com.pega.platform.serviceregistry.internal.database.persistence.PlatformRegistryPersistence.insert(PlatformRegistryPersistence.java:89) ~[service-registry.jar:?] at com.pega.platform.serviceregistry.internal.database.persistence.PlatformRegistryPersistence.insert(PlatformRegistryPersistence.java:78) ~[service-registry.jar:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_211] ***Moderator Edit-Vidyaranjan: Updated Platform Capability*** Data Integration × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.