shushruthR Member since 2015 8 posts
Accenture pvt ltd
Posted: 4 months ago
Last activity: 4 months 2 weeks ago

Rule Cache issue in multi-node environment

We are running Pega 7.4 Marketing - NBAA App on tomcat server with Oracle DB, have about 40 nodes working in production. We deploy changes to Decision tables and proposition data required by business on daily basis.

Sporadically, we are seeing issues with older version of decision tables getting picked up on few nodes in production although the latest version exists on that node.

We believe this is due to a cache Sync issue, verified system pulse is running on all nodes and we have shell unix scripts validating the pulse is latest on each node.

Can anyone provide inputs as to how we can deal this? Thankyou!!

Pega Next-Best-Action Advisor 7.4 Pega Platform 7.4 Pega Marketing 7.4 System Administration Communications and Media
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