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Faheemuddin Mohammed (FaheemuddinM)
Capgemini

Capgemini
US
FaheemuddinM Member since 2012 1 post
Capgemini
Posted: May 11, 2017
Last activity: June 9, 2017
Posted: 11 May 2017 12:00 EDT
Last activity: 9 Jun 2017 11:35 EDT
Closed

Rule lookup failed : com.pega.pegarules.pub.PRRuntimeException: Rule-Connect-Rest lookup failed

The system is working fine for several months and all of a sudden it is not able to connect to external rest service and throwing this exception and not sending any request to service host:

2017-05-10 11:26:54,999 [BTHREAD1, eon_id=932] [TABTHREAD1] [ ] [ ValStudio:01.01.01] ( internal.mgmt.Executable) ERROR andreit - Exception

com.pega.pegarules.pub.PRRuntimeException: Rule-Connect-Rest lookup failed

at com.pegarules.generated.activity.ra_action_logitrakaction_28677068a22119b9e7d950d2d1e647ab.step4_circum0(ra_action_logitrakaction_28677068a22119b9e7d950d2d1e647ab.java:374)

at com.pegarules.generated.activity.ra_action_logitrakaction_28677068a22119b9e7d950d2d1e647ab.perform(ra_action_logitrakaction_28677068a22119b9e7d950d2d1e647ab.java:134)

I have validated the ruleset and then it started working fine. Since it is a production, I don't want to do validate rule anymore.

Have anybody faced the similar issue before? I would like to know the root cause of it and how can we prevent it in future?

Thanks

Faheem

Data Integration System Administration Support Case Exists
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