An error occurred while processing your email Reason: Email service [ServicePackageName][WorkClassGroupName][Rule-Service-Email Method Name] failed:Authorization failed, please contact system administrator. You originally wrote: XXXXXX
Sent an email and got the above error as the reply. Checked all the authentications but not able to find the error. Is anyone got this kind of error? what is the solution for this error.
Check Service Package rule, if the authentication is enabled here. Then you need to have a Requestor Login details under Email listener rule. The operator you mention under Requestor Login must be available in Pega platform.