Question
3
Replies
39
Views
Tata Consultancy Services Limited
Posted: July 2, 2019
Last activity: July 3, 2019
Closed
Run time Issue
I am unable to see the fields when I'm running the case.
***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***
Posted: 1 year ago
I have the same problem. I am able to see the fields if i change view to the phone preview view. When I change back to large screen preview I see the UI scale up with the fields still visible, but shortly after a gray empty box appear. My guess is that the fields still are there, only behind the gray box.
The problem occurs both on a pc running Windows 7 using Chrome Version 75 or IE 11 and on a mac using Chrome.
Do you see any errors in the PegaRULES log, Tracer, or browser console?