Question1Replies234Views×Close popoverWilliam Tran (wtran) Cathay Bank RPA Developer Cathay Bank US View Profile wtran Member since 2019 5 posts Cathay Bank Posted: October 29, 2019Last activity: November 4, 2019Posted: 29 Oct 2019 18:06 EDTLast activity: 4 Nov 2019 20:07 EST Closed SAE 8 Solution BuildWhat would be the step for Reserve Vehicle: step info - Route all reservation details to Customer Service Representative to manually enter Reservation system of record? Pega Academy ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoPosted: 4 Nov 2019 20:07 EST×Close popoverTeng Hao Chua (chuat) PEGA Senior Instructor Pegasystems Inc. SG View Profilechuat PEGA replied to wtranYou can use a "Collect Information" step for this. Basically, a CSR will be tasked to manually enter reservation details.