I recently downloaded the VM for Pega Essentials course but the user name/password as provided in the documentation does not work. Under the virtual machine user guide on page 10 (link below) clearly states that user name as firstname.lastname@example.org password as install. But this throws error that "The information you entered was not recognized". I have read multiple forum requests and they all refer to the user guide. I have checked multiple times the guide provided but there is only 1 user name provided. Are there other user names available? If so, where can I find them?