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CloeW938 Member since 2018 145 posts
IT Solution Service
Posted: July 20, 2018
Last activity: November 6, 2018
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The same robot is handling queue in Work Basket

Hi,

I am new to Pega Robotics but I am using Robot queue shape to assign work to Robots. This goes to work basket and we have three robot terminals as below screen shot. User reported that the same robot #1 always handle work and #2 and #3 never do anything. I don't think this is a right behavior but is this how Pega Robot works? My expectation is like round robin in load balancer. If I am correct, what configuration am I missing?

Thanks,

Robotic Process Automation
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