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BIbyT296 Member since 2018 2 posts
Navy Federal Credit Union
Posted: 10 months ago
Last activity: 9 months 2 weeks ago

Sample Question CSA

Hi, I saw a sample question in website. Which two requirements demonstrate the need to configure correspondence?

1) Fax a new claim to the repair shop. 2)Assign a new claim to a case worker to process. 3) Text the customer with status changes in an insurance claim. 4)Phone a customer for additional information about the claim.

I am confused about the answers in the websites. Any answers

Pega Academy
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