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Nadimuthu T Member since 2014 31 posts
ANZ
Posted: July 31, 2017
Last activity: August 1, 2017
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Save, Delete or Commit has failed because lock "****** -16473" is not held Error in SendCorr Agent

Hi, I am getting broken queue item on SendCorr Agent. the Error : Save, Delete or Commit has failed because lock "****** -16473" is not held The SendCorr Agent trying to add FixCorr Assignment to the WO, but user acquired the lock. The agent trying 3 time and its moving to Broken item. Don't want the item move to Broken queue or losing the correspondence too. Please suggest the approach for this. Regards, Muthu

***Edited by Moderator Marissa to update categories***

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