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Ajay Gupta (COGNIAJAY)
Lead Consultant
COGNIAJAY Member since 2011 13 posts
Posted: April 11, 2017
Last activity: April 21, 2017

Save, Delete or Commit has failed because lock "***** C-3620936" is not held

we are getting a error in the production lig file "0000213c LocalExceptio E CWWEC0020E: EJB threw an unexpected (non-declared) exception during invocation of method "checkRequiredLocks" on bean "BeanId(FALCON#prbeans.jar#LockManager, null)". Exception data: java.lang.RuntimeException: Problem during method invocation (checkRequiredLocks)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(" caused by Save, Delete or Commit has failed because lock "***** C-3620936" is not held.

this is happening only in production enviroment and the occurrence is 1-2 in a day. due to this all the work object activity is getting roll back but external service is performed. so when ever this error is occurred the external service is triggering twice. i am not sure why it is happeing and how we can resolve it.

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