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Cognizant_Amit Member since 2011 4 posts
Accenture
Posted: October 25, 2018
Last activity: November 20, 2018
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Save of Operator Record from REST Service authentication

PRPC system is providing REST service for external system to retrieve customer information to an external system. The REST service is using basic authentication mechanism.

We are getting from AWR report, every time the service is invoked by external system, Operator record is saved, which in turn trigger some declarative rules and causing performance glitch.

As per Solution available in different PDN thread, we tried to set the extAssignFlag for the authentication operator record with some values, however the operator record merge query can be still found from AWR report.

Please let us know if anyone faced similar issues?

Pega Customer Service Data Integration
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