Bh@nupr@k@sh Member since 2012 9 posts
Posted: 4 months ago
Last activity: 4 months 4 weeks ago

Save outbound emails as .eml files in Data-WorkAttach-File


All outbound emails are getting saved in pr_data (Pega 7.2.1) as a instances of DATA-CORR-EMAIL. 

As part of new change We are planning to convert these emails as .eml files and save them in Data-WorkAttach-File instances when ever new mail goes out of pega.

can suggestion on how to change this OOTB behavior and implement this change at one place where it should cover all outbound emails triggered from pega by any means (SLA, Manual initiation,etc...)

 Appreciate your quick response.


Pega Platform 7.2.1 Conversational Channels Manufacturing and High Technology Senior System Architect
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