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Amit Kumar (AmitK211)
Cognizant Technology Solutions

Cognizant Technology Solutions
IN
AmitK211 Member since 2014 25 posts
Cognizant Technology Solutions
Posted: February 12, 2016
Last activity: February 17, 2016
Posted: 12 Feb 2016 4:38 EST
Last activity: 17 Feb 2016 7:56 EST
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Saving state of tabs for Work Objects in SFA

Hi,

I have a doubt and want to understand is there any configuration done as part of screen design that makes WOs save state of the Tabs. OOTB SFA portal saves the Tab state but our application refreshes the WO again and comes back to the first tab whenever we switch between entities.

I am kind of lost if we overrode some setting that's making WOs refresh in our app. Any suggestion where i should look for. I compared the SFAWebCenterWA , looks same.

OOTB SFA screenshots -

1) I am on Task tab

OOTB SFA.PNG

2) I open Task

TASK entity.PNG

3) click on Account record again. I come back to account entity and it stays on the Task tab.

Case Management User Experience Low-Code App Development
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