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Mridul Kumar (MRIDULKUMAR)
Cognizant Technology Solutions
Team Lead
Cognizant Technology Solutions
GB
MRIDULKUMAR Member since 2011 5 posts
Cognizant Technology Solutions
Posted: June 28, 2016
Last activity: July 2, 2016
Posted: 28 Jun 2016 18:05 EDT
Last activity: 2 Jul 2016 9:04 EDT
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Screen Flow navigation problem

Scenario:

Suppose there are 3 assignments in a Screen Flow (Assignment1, Assignment 2 and Assignment3). Within Screen Flow I have added a Decision Shape on entry to navigate to Assignment2 in some cases but Assignment1 still has to be visible to User. The problem, I'm facing is that User is not getting the option of Back button to navigate back to Assignment1. This is happening because system treats this as the entry assignment. Back button appears once I traverse the flow by clicking on the top bubble of screen flow. Assignment1 is optional always.

Is there a way to programmatically navigate to Assignment2? For Users, they will directly land on Assignment2 (from screen perspective) but from System perspective, it'll record moving from Assignment1 to Assignment2 so that Back and Next buttons are available.

Similar Issue was raised earlier as well but no solution mentioned

Re: Screen Flow

Case Management User Experience
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