Posted: 15 Jan 2016 11:31 EST Last activity: 6 Aug 2016 17:25 EDT
screen refresh (handleclient event function) is not working in Mozilla browser in Pega 7.1.8 working fine for IE and chrome
Refresh section using handleClientEvent function is not working in Mozilla where the same is working in IE.
Steps to Reproduce
Create a control and include out of the box handleclientevent(below snippet used for example) method to refresh the section. Verify the behavior in Mozilla and IE 9 browser. Code used : handleClientEvent('SERVER',RefreshActivitiy,'',-1,event) , I have added more details in the attachment.
Is there a specific reason for using the handleClientEvent function?
Do you see any errors on the console (Mozilla)?
Are you using a repeat grid in the parent section? If so, you could instead call the local action in a modal dialog from within the row context. This would take care of setting and updating the properties and you wouldnt have to write any custom code.
Thanks for your reply.As stated in original post,handleclientevent function is used to refresh parent window on close of child window. The window is opened using OOTB openurlinwindow from on click of the button present in parent window. As the client requirement is to open in a new window rather than in a modal dialog (restricts user to extract the information from the application w/o closing the modal) , we can't go with the modal dialog approach.
However, we have tried to pass window.event in place of event in the handleclientevent function specifically for mozilla browser, unfortunately it did not work out. Kindly also check the below similar post for which a known issue is reported -