Question3Replies40Views×Close popoverLatha P (LathaPuppala) JPMorgan Chase & Co. JPMorgan Chase & Co. IN View ProfileSend Message LathaPuppala Member since 2014 6 posts JPMorgan Chase & Co. Posted: June 18, 2020Last activity: September 4, 2020Posted: 18 Jun 2020 6:46 EDTLast activity: 4 Sep 2020 3:06 EDT Solved Screen Refreshes after downloading PDF DocumentI have configured a button to download PDF document. On click of this button modal window is launched.On Submit after selecting the content of the PDF Document, PDF document is downloaded. Everthing works fine but the screen is refreshing Continuously. Can anyone suggest for apossible approach to stop this.Note:I am using 7.3.1In post processing activity calling HTMLToPDF and Code-Pega-PDF.ViewI am just launching modal window, No Refresh specified anywhere.***Edited by Moderator: Pallavi to update platform capability tags*** Pega Platform 7.3.1 Project Delivery User Experience Senior System Architect ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Posted: 8 months agoPosted: 18 Jun 2020 10:18 EDT×Close popoverKrithigassree Sambamurthy (Krithiga_GCS) PEGA Senior Software Solutions Engineer Pegasystems Inc. US View ProfileSend MessageKrithiga_GCS PEGA replied to LathaPuppalaIs your button launching the modal -- whose post processing activity calls the activity to generate the PDF ?I am not sure if you need the modal -- if the purpose is to only generate the PDF -- use the button to call "openURLInWindow" and use the PDF generating activity as a parameter.If you do need the modal, instead of calling the activity directly, call it via openURLInWindow activity and check if that helps. Posted: 8 months agoPosted: 19 Jun 2020 2:26 EDT×Close popoverLatha P (LathaPuppala) JPMorgan Chase & Co. JPMorgan Chase & Co. IN View ProfileSend MessageLathaPuppala JPMorgan Chase & Co. replied to Krithiga_GCSIs your button launching the modal -- whose post processing activity calls the activity to generate the PDF ?-- YESI need modal to select whether 3 grids are to be displayed or two grids has to be displayed based on radio button selection.openURLInWindow-- This is actually Throwing activity status error if tried independently. Accepted Solution Posted: 8 months agoUpdated: 5 months agoPosted: 19 Jun 2020 10:09 EDTUpdated: 4 Sep 2020 3:06 EDT×Close popoverKrithigassree Sambamurthy (Krithiga_GCS) PEGA Senior Software Solutions Engineer Pegasystems Inc. US View ProfileSend MessageKrithiga_GCS PEGA replied to LathaPuppalaIn the modal, add a button and configure the openURLInWindow and pass the PDF generating activity as parameter.If this errors out, share the details of the error call stack from the tracer.