Posted: 5 Feb 2017 5:56 EST Last activity: 18 Jun 2017 21:29 EDT
Screenflow assignment link is disabled by non-assignee
I am using screenflow in our application as it is convenient for user to go back and forth between screens. In our system, assignee may be absent frequently and in that case some other persons need to perform the assignment on behalf. However, I just noticed screenflow assignment is, unlike regular flow assignment, by default the link is disabled when case is opened. So, basically it seems the exact person who got assigned can perform the assignment. However, the link is enabled for users who have SysAdm4 role.
I was trying to figure out by configuring Access-When rule "Assign-Worklist.canPerform" but it does not quite work as expected. How can I tweak in order for screenflow assignment link to be enabled just like regular flow assignment?
***Updated by moderator: Lochan to add Categories***
Actually this was caused by our misconfiguration of Assign-Worklist.canPerform and by default, the link should be enabled for non-assignee whether the assignment is type of regular flow or screen flow.