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PEGA
Posted: 2 years ago
Last activity: 2 years 10 months ago
Screenflow vs Tabbed
We have a requirement where we capture information from user which runs into 4 pages if we past on a word document.
For such a scenario, what is the suggested UI pattern?
Screenflow with multiple steps? Tabs (if at all?) Any other approach? Segmented accordion?
User will be on call while capturing details. (gets data from someone on call and captures it immediately)
Given this, user needs ability to access data from any section without much trouble.
Posted: 2 years ago
Posted: 2 years ago
Appreciate your response. Thank you!!
Posted: 2 years ago
Any UX experts? Is it the same pattern we use still?
Accepted Solution
Posted: 2 years ago
We are going ahead with accordion options.
Points considered:
- User will be on call with a customer who provides information. User may have to switch between segments.
- Validations will be fired when we switch between screens in screenflow, which might hamper user experience. (incomplete UI will not let user switch between UI segments)
You can go ahead with Screen flows under which you have two options i.e Tree navigation and tabbed navigation. You can check the options under the start shape like save on last step / allow errors according to your use case and requirements.