Posted: 31 Oct 2018 17:03 EDT Last activity: 5 Mar 2019 6:33 EST
Screenshot using third party tools
Hi, I saw an article recently that ActiveX controls are deprecated from 7.3. As an alternative, it is suggested to use third party tools like Snagit, greenshot and Screen capture. How do we use them? Can we integrate them into Pega application? If yes, how can we do it?
***Edited by Moderator Marissa to update platform capability tags****
I am not aware of any plugins or otherwise which can directly integrate into Pega at this time. However, any and all of those tools can certainly help get screenshots attached. It is just going to be a two-step process to save the screenshot somewhere on disk before uploading them to your case attachments.
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of this screen and also on our Pega Support Community homepage. Once created, please reply back here with the URL of the new post.
We have also sent you a private message opening up a communication channel in case you have any further questions.