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Verizon
Posted: March 22, 2019
Last activity: April 16, 2019
Search functionality
Hello,
We have a bulk process functionality where for filtering we use a report definition to get the list of cases, However when an use a comma as part of the filter criteria, the system considers it as an delimiter character instead of just a comma value. Is this expected behavior. Can we add escape sequence character in this scenario.
Regards
Sunil
Regards,
Sunil
***Edited by Moderator Marissa to update platform capability tags****
Hello
try using quotes. For example, if I want to do a search of assignments with multiple statuses, i will do the search with parameters like this. :
"Pending-DuplicateFix","Resolved-CannotRecreate"