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chunliangl Member since 2015 8 posts
Accenture
Posted: 9 months ago
Last activity: 9 months ago

Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal-DesignerStudio'

Hi,

Recently I encountered a problem in a system restart.I can't see my OperatorImage anywhere.I check the log file. I found an error as below.

2020-01-08 08:48:28,184 [ttp-apr-8080-exec-10] [ STANDARD] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR ssystemurl-internal.pegacloud.net|10.60.90.7 chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal-DesignerStudio'.
2020-01-08 08:48:28,185 [ttp-apr-8080-exec-10] [ STANDARD] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl-internal.pegacloud.net|10.60.90.7 chunliang.liu - Problem appending stream null

I found some information, but I still can't know why. Can you give me some advice? thank you very much indeed.

attachment is a part of lost places.

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Posted: 9 months ago

There are some known issues related to Operator image display.


Could you share below details ,


1) Is it browser specific ? or you cannot see the image in all browsers ?


2) Pega rules logs


3) Is there a hotfix installed or any import done before the server restart ?


 


For this issue, Logging a support request could also be a better option.

Posted: 9 months ago

Hi Nagendra,


Thanks for your reply.


1) Is it browser specific ? or you cannot see the image in all browsers ?


Yes,All browsers is happened.


2) Pega rules logs


->




2020-01-20 01:29:24,260 [tp-apr-8080-exec-117] [  STANDARD] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of  class 'Data-Portal-DesignerStudio'. 
2020-01-20 01:29:24,261 [tp-apr-8080-exec-117] [  STANDARD] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:31,945 [tp-apr-8080-exec-108] [  STANDARD] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of  class 'Data-Portal'. 
2020-01-20 03:17:31,946 [tp-apr-8080-exec-108] [  STANDARD] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:32,684 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Portal'. 
2020-01-20 03:17:32,687 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,436 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,439 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,444 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,446 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,451 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,454 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,458 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,461 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,465 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,468 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,472 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,474 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,477 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,478 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,481 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,483 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,485 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,487 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:35,490 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Data-Admin-Operator-ID'. 
2020-01-20 03:17:35,492 [tp-apr-8080-exec-105] [TABTHREAD0] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:47,627 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:17:47,628 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:17:47,924 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:17:47,926 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:18:41,283 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Link-Attachment'. 
2020-01-20 03:18:41,284 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:18:41,293 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Link-Attachment'. 
2020-01-20 03:18:41,294 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:18:41,298 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Link-Attachment'. 
2020-01-20 03:18:41,300 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:18:41,308 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Link-Attachment'. 
2020-01-20 03:18:41,309 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:18:41,313 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Link-Attachment'. 
2020-01-20 03:18:41,314 [tp-apr-8080-exec-108] [TABTHREAD2] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:30:41,075 [tp-apr-8080-exec-118] [TABTHREAD5] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:30:41,076 [tp-apr-8080-exec-118] [TABTHREAD5] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:30:42,883 [tp-apr-8080-exec-118] [TABTHREAD5] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:30:42,887 [tp-apr-8080-exec-118] [TABTHREAD5] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:01,835 [tp-apr-8080-exec-105] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:35:01,837 [tp-apr-8080-exec-105] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:03,636 [tp-apr-8080-exec-105] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:35:03,638 [tp-apr-8080-exec-105] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:16,228 [tp-apr-8080-exec-120] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:35:16,230 [tp-apr-8080-exec-120] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:16,458 [tp-apr-8080-exec-120] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:35:16,460 [tp-apr-8080-exec-120] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:25,496 [ttp-apr-8080-exec-70] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:35:25,497 [ttp-apr-8080-exec-70] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:25,762 [ttp-apr-8080-exec-70] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:35:25,764 [ttp-apr-8080-exec-70] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:33,689 [tp-apr-8080-exec-117] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'Assign-Worklist'. 
2020-01-20 03:35:33,690 [tp-apr-8080-exec-117] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 
2020-01-20 03:35:33,923 [tp-apr-8080-exec-117] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of  class 'PegaSocial-Message'. 
2020-01-20 03:35:33,925 [tp-apr-8080-exec-117] [TABTHREAD6] [                    ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null

3) Is there a hotfix installed or any import done before the server restart ?


->a lot of hotfix are installed,I can't know which one was installed before restart .Could you tell me which hotfix can effect it?

Posted: 9 months ago

The reason I asked about any installation is, the issue is most probably because of corrupted DB.


Do you have DB backup before the server restart? 

Posted: 9 months ago

Backup is once every week. before restart is not backup DB...(cry)

Posted: 9 months ago

Could you try by keeping the pxOperatorImage section in private edit and let me know the outcome.?

Posted: 9 months ago

I have traced two system. and upload good and bad tracer. Do you have some idea about them?


THX very much.


 

Posted: 9 months ago

There is some exception before fail. EXCP001. Could you click on that and check what the exception is ?


Also, Click on the fail step share the error details. 

Posted: 9 months ago

What version of Pega are you on?


Also is this a problem only in designer studio or end user portal as well?


 

Posted: 9 months ago

Pega Version is 8.2.2


All portal is happened
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