Question
Last activity: 24 Jan 2020 4:39 EST
Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal-DesignerStudio'
Hi,
Recently I encountered a problem in a system restart.I can't see my OperatorImage anywhere.I check the log file. I found an error as below.
2020-01-08 08:48:28,184 [ttp-apr-8080-exec-10] [ STANDARD] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR ssystemurl-internal.pegacloud.net|10.60.90.7 chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal-DesignerStudio'.
2020-01-08 08:48:28,185 [ttp-apr-8080-exec-10] [ STANDARD] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl-internal.pegacloud.net|10.60.90.7 chunliang.liu - Problem appending stream null
I found some information, but I still can't know why. Can you give me some advice? thank you very much indeed.
attachment is a part of lost places.
***Moderator Edit-Vidyaranjan: Updated Platform Capability***


Pegasystems Inc.
IN
Hi Nagendra,
Thanks for your reply.
1) Is it browser specific ? or you cannot see the image in all browsers ?
Yes,All browsers is happened.
2) Pega rules logs
->
2020-01-20 01:29:24,260 [tp-apr-8080-exec-117] [ STANDARD] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal-DesignerStudio'. 2020-01-20 01:29:24,261 [tp-apr-8080-exec-117] [ STANDARD] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:31,945 [tp-apr-8080-exec-108] [ STANDARD] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page 'pyDisplayHarness' of class 'Data-Portal'. 2020-01-20 03:17:31,946 [tp-apr-8080-exec-108] [ STANDARD] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:32,684 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Portal'. 2020-01-20 03:17:32,687 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,436 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,439 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,444 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,446 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,451 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,454 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,458 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,461 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,465 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,468 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,472 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,474 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,477 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,478 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,481 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,483 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,485 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,487 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:35,490 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Data-Admin-Operator-ID'. 2020-01-20 03:17:35,492 [tp-apr-8080-exec-105] [TABTHREAD0] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:47,627 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:17:47,628 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:17:47,924 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:17:47,926 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:18:41,283 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Link-Attachment'. 2020-01-20 03:18:41,284 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:18:41,293 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Link-Attachment'. 2020-01-20 03:18:41,294 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:18:41,298 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Link-Attachment'. 2020-01-20 03:18:41,300 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:18:41,308 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Link-Attachment'. 2020-01-20 03:18:41,309 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:18:41,313 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Link-Attachment'. 2020-01-20 03:18:41,314 [tp-apr-8080-exec-108] [TABTHREAD2] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:30:41,075 [tp-apr-8080-exec-118] [TABTHREAD5] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:30:41,076 [tp-apr-8080-exec-118] [TABTHREAD5] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:30:42,883 [tp-apr-8080-exec-118] [TABTHREAD5] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:30:42,887 [tp-apr-8080-exec-118] [TABTHREAD5] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:01,835 [tp-apr-8080-exec-105] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:35:01,837 [tp-apr-8080-exec-105] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:03,636 [tp-apr-8080-exec-105] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:35:03,638 [tp-apr-8080-exec-105] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:16,228 [tp-apr-8080-exec-120] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:35:16,230 [tp-apr-8080-exec-120] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:16,458 [tp-apr-8080-exec-120] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:35:16,460 [tp-apr-8080-exec-120] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:25,496 [ttp-apr-8080-exec-70] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:35:25,497 [ttp-apr-8080-exec-70] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:25,762 [ttp-apr-8080-exec-70] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:35:25,764 [ttp-apr-8080-exec-70] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:33,689 [tp-apr-8080-exec-117] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'Assign-Worklist'. 2020-01-20 03:35:33,690 [tp-apr-8080-exec-117] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null 2020-01-20 03:35:33,923 [tp-apr-8080-exec-117] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (roperty.pxOperatorImage.Stream) ERROR systemurl chunliang.liu - Section 'pxOperatorImage' execution error on page '' of class 'PegaSocial-Message'. 2020-01-20 03:35:33,925 [tp-apr-8080-exec-117] [TABTHREAD6] [ ] [ SCCaseType:01.01.01] (ternal.mgmt.StreamBuilderTools) ERROR systemurl chunliang.liu - Problem appending stream null
|
3) Is there a hotfix installed or any import done before the server restart ?
->a lot of hotfix are installed,I can't know which one was installed before restart .Could you tell me which hotfix can effect it?


Pegasystems Inc.
IN
The reason I asked about any installation is, the issue is most probably because of corrupted DB.
Do you have DB backup before the server restart?
Backup is once every week. before restart is not backup DB...(cry)


Pegasystems Inc.
IN
Could you try by keeping the pxOperatorImage section in private edit and let me know the outcome.?
I have traced two system. and upload good and bad tracer. Do you have some idea about them?
THX very much.


Pegasystems Inc.
IN
There is some exception before fail. EXCP001. Could you click on that and check what the exception is ?
Also, Click on the fail step share the error details.


Pegasystems Inc.
US
What version of Pega are you on?
Also is this a problem only in designer studio or end user portal as well?
Pega Version is 8.2.2
All portal is happened
There are some known issues related to Operator image display.
Could you share below details ,
1) Is it browser specific ? or you cannot see the image in all browsers ?
2) Pega rules logs
3) Is there a hotfix installed or any import done before the server restart ?
For this issue, Logging a support request could also be a better option.