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 Rosy Salame (RosyS608)
Salame

Salame
RosyS608 Member since 2015 71 posts
Salame
Posted: June 22, 2016
Last activity: July 7, 2016
Posted: 22 Jun 2016 11:46 EDT
Last activity: 7 Jul 2016 4:15 EDT
Closed

Sections disappeared at Review Harness of a case type

Hello Guys,

I'm using PRPC 7.2. I have a case type that contains a certain workflow, all sections related to each stage are well displayed a Perform Harness, but, when I try to open this instance at Review Harness, sections disappeared on all stages. Any idea?

ScreenHunter_226 Jun. 22 18.47.jpg

Thanks,

Rosy

Message was edited by: Lochan to add Category

Case Management
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Posted: 5 years ago
Posted: 22 Jun 2016 11:55 EDT
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
PEGA
Technical Lead
Pegasystems Inc.
IN

Hi Rosy,

Could you please try to see preview of Harness and sections to get indication where things are going wrong.

Thanks,

Ujjwal
Posted: 5 years ago
Posted: 22 Jun 2016 12:16 EDT
Rosy Salame (RosyS608)
Salame

Salame

Hi Ujjwal,

I didn't get ur point, whnen clicking on "preview" m I'm able to see my section.

This is what u mean?

thanks,

Rosy
Posted: 5 years ago
Posted: 22 Jun 2016 12:26 EDT
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
PEGA
Technical Lead
Pegasystems Inc.
IN

Yes I meant that!!

But in case you are able to see that then try deleting few things from Harness and then see the results.

This way you may figure out the culprit component.

Posted: 5 years ago
Posted: 23 Jun 2016 12:04 EDT
Rosy Salame (RosyS608)
Salame

Salame

Hello Ujjwal ,all,

The problem is still the same. I have only one stage in my case type and the section is disappearing on  review harness, did I miss something?

Thanks,

Rosy
Posted: 5 years ago
Posted: 7 Jul 2016 4:15 EDT
Gisela Rodrigues (rodrg)
PEGA
Technical Lead, Global Client Support
Pegasystems Inc.
IN

Hi Rosy,


This is as designed. You will see a link under open assignments at the right.


Clicking on the link will enable you to see all the stages.



Does this help?


 


 


 

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