Question 2 Replies 291 Views × Close popover upasna ahuja (upasnaa1) John Lewis PLC John Lewis PLC GB View Profile Send Message upasnaa1 Member since 2017 5 posts John Lewis PLC Posted: May 24, 2017 Last activity: June 1, 2017 Posted: 24 May 2017 6:46 EDT Last activity: 1 Jun 2017 6:23 EDT Closed Security change impact error on TLS encryption protocol - How can I find what (component etc) is pointing to the older version of TLS? Ok....I'll do that thanks; Actually, I have another problem as well: Recently we had a security change in the past month for TLS encryption protocol: After which a colleague has run some reports that indicate OpenSpan(application) users are still using TLS1.0 to connect to Connex.The change was actually rolled out to all machines. I've attached the report image; please advice what could be the reason? and if not the reason how can I find what(component etc) is pointing to the older version of TLS? On checking my code I have no web link pointing to salesforce but I have one component 'DataHub' that is a SalesForce component and when I check the component version tag it gives "<Component Version = "1.0">" this is present in all the 'OS' files within the 'Adapter' folder. It would be very kind of you to help me with this concern. Also one thing to be noted here is that all the file within the 'Adapter' folder for the automation does not have the 'SaleForceQuery' in all of them(files/automations) *DataHub that I'm referring to is a 'SalesForce' query in the toolbox. ***Updated by moderator: Lochan to create new post from this reply*** Original Post: openspan.runtime.exe has stopped working Robotic Process Automation × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 3 years ago Posted: 24 May 2017 7:40 EDT × Close popover Jeff Badger (jeffbadger) PEGA Product Manager, Robotics Pegasystems Inc. US View Profile Send Message jeffbadger PEGA replied to upasnaa1 This will need someone to look at your solution. Please open a SR for this. Posted: 3 years ago Posted: 1 Jun 2017 6:23 EDT × Close popover Vidyaranjan AV (Vidyaranjan) MOD Senior Online Community Moderator Pegasystems Inc. IN View Profile Send Message Vidyaranjan MOD replied to jeffbadger Hi Upasnaa, The following article will be help you in creating an SR- My Support Portal explained for Pega Robotic Automation (formerly OpenSpan) Let us know the SR number here within the thread so that we can tag it along with the thread. Hope the information is helpful.