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Deeba Guru Member since 2018 4 posts
CIBC
Posted: 1 year ago
Last activity: 1 year 6 months ago
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Selecting beneficiary advice kicks user to Authentication -login screen

Hi,

After creating an Investigate case for payments I have selected the below option in Pay Collection Screen.

How will the beneficiary be advised?:Letter

when ever we select beneficiary advice as a letter, Authentication -login screen is displaying after submitting final screen and before print correspondence screen.

Observation: This issue is happening only in Internet Explorer.

Please help me to solve this issue. Thanks,

***Edited by Moderator Marissa to update platform capability tags****

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