Question1Replies17Views Deeba Guru Member since 2018 4 posts CIBC Posted: 1 year agoLast activity: 1 year 6 months ago Closed Selecting beneficiary advice kicks user to Authentication -login screenHi,After creating an Investigate case for payments I have selected the below option in Pay Collection Screen. How will the beneficiary be advised?:Letterwhen ever we select beneficiary advice as a letter, Authentication -login screen is displaying after submitting final screen and before print correspondence screen.Observation: This issue is happening only in Internet Explorer.Please help me to solve this issue. Thanks,***Edited by Moderator Marissa to update platform capability tags**** Case Management ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year agoCarissaW_GCS PEGA replied to Deeba GuruDo you see any differences when comparing network traces between the working and non-working cases?