Question 1 Replies 19 Views × Close popover Deeba Gurusamy (Deeba Guru) CIBC CIBC CA View Profile Send Message Deeba Guru Member since 2018 4 posts CIBC Posted: April 18, 2019 Last activity: April 22, 2019 Posted: 18 Apr 2019 15:34 EDT Last activity: 22 Apr 2019 12:41 EDT Closed Selecting beneficiary advice kicks user to Authentication -login screen Hi, After creating an Investigate case for payments I have selected the below option in Pay Collection Screen. How will the beneficiary be advised?:Letter when ever we select beneficiary advice as a letter, Authentication -login screen is displaying after submitting final screen and before print correspondence screen. Observation: This issue is happening only in Internet Explorer. Please help me to solve this issue. Thanks, ***Edited by Moderator Marissa to update platform capability tags**** Case Management × Close popover Facebook Twitter Linkedin Email Copy Link Copied! Moderation Team has archived post, learn more × Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 1 year ago Posted: 22 Apr 2019 12:41 EDT × Close popover Carissa Wenhardt (CarissaW_GCS) PEGA Principal Software Solutions Engineer Pegasystems Inc. US View Profile Send Message CarissaW_GCS PEGA replied to Deeba Guru Do you see any differences when comparing network traces between the working and non-working cases?