Question
Send email with attachments
Hi, I've a requirement to sending an e-mail (include an attachments file inside those e-mail). The Attachments file which generate from activity and store inside the clipboard(AllAttachments.pxResults using Link-Attachment Class). For now i'm already try using SendSimpleEmail inside my created activity and using parameter for the category file to attach, but still can't sending the attachment (only sended the blank email). Is the step or anyone can share the solution? Big thanks and hope you have a nice day. Note: You can check the attachments i'm already upload with the post.
***Edited by Moderator Marissa to update platform capability tags****
hi chous, thanks for your reply. I'm not getting any error, because the email was sent but "Without" the attachment ..
Hi ,
Try using this activity which sends the email along with the attachment "SendEmailWithAttachments".
Hi priyankap1993,
I'm already try using that activity, and i'm still confused with the "AttachmentCategoriesToSend". If i'm using the categories type like one on the attachments (uploaded picture above), it won't attach my generated pdf to email which will sended.
Hello DaviS.
I have the same problem. I want to send only one category of attachment.
So i used AttachmentCategoryToSend with my own category but nothing is attached to my email at the reception of it.
Do you ve got some resolution?
Benjamin
Hello.
You need to use CorrNew Shape and specialize your category in attachmenttosent step.
If it's still don't work, you need an hotfix to fix this issue.
Hi,
You need to add that attachment category to case. Then you can add attachment to mail based on your customized attachment category.
please refer the link below for adding attachment category to the case.
If you are using SendSimpleEmail Activity pass the IncludeAttachments parameter also to true. Then it will work. If you have only 1 attachment, then you can use SendEmailWithAllAttachments too.
Please attach the logs if you are getting any error. Please refer the below link it may be helpful.
https://pdn.pega.com/how-create-activities-attach-files-work-objects