Posted: 31 Mar 2020 6:19 EDT Last activity: 23 Apr 2020 21:30 EDT
On sending an email with blank subject , the subject getting set as 'Message from sender"
We have set up an email listener. On sending an email with blank subject to the configured email account (inbox), we are ingesting the email and creating a case.
In the case , the email subject property is getting set to a value " Message from sender(abhishek.kumar@are***tech.com)" whereas we expected the subject to be blank.
can we customise the subject to hold a null/no value when the incoming email subject is blank.