Question2Replies31Views PrasenjitK Member since 2016 21 posts Accenture Posted: 2 years agoLast activity: 2 years 10 months ago Closed service case manager financial services 721 installation issueHi Team,We have installed SCMFS 7.21 in Pega Platform 7.2.2. But when we login the server we got issue with the below pop-up:"StatusfailMessageThere has been an issue; please consult your system administratorOperator IDFSSCMSysAdminRequestor IDH6F0D026B64F6E6411394C1BA1762D179"Doc: https://pdn.pega.com/documents/service-case-manager-financial-services-…Please check the attached screenshot and the log file for details.Thanks,Prasenjit Karmakar***Edited by Moderator Marissa to update SR Details*** Low-Code App Development Dev/Designer Studio Project Delivery System Administration SR Exists ×Close popoverFacebookTwitterLinkedinEmail Copy Link Copied! Moderation Team has archived post This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question. Posted: 2 years agoUpdated: 2 years agoUjjwalShukla_GCS PEGA replied to PrasenjitKHi Prasenjit, By looking at logs it seems that operator was already logged in and on click of certain menu the error was raised. ERROR XX.XX.XX.XX |XX.XX.XX.XX FSSCMSysAdmin - Section 'pzGetMenu' execution error on page '' of class 'Pega-Landing' Seems to be relevant error. Could you check for the section where pzGetMenu was called from and also the context page. It seems that context that may be a clipBoard page doesnot exists in memory. Thanks, Ujjwal Posted: 2 years agoLaurenceB_GCS PEGA replied to PrasenjitKHave you installed the FSIF 7.17 pre-requisite (and not FSIF 7.2x)?