Question

1
Replies
17
Views
Paul Carson (PaulC697)
Ascensus
Business Analyst
Ascensus
US
PaulC697 Member since 2019 2 posts
Ascensus
Posted: September 11, 2019
Last activity: September 19, 2019
Posted: 11 Sep 2019 11:13 EDT
Last activity: 19 Sep 2019 1:45 EDT
Closed

Service drop down not an option

I'm working on Business Architect Essentials course/step 8 exercise configure a case.

under create a service case as a child case instruction number 6 instructs:

...select service to create a service case.

Service doesn't appear as an option for me under the create the following case drop down. I get Create new case type, select... or assistance request

I've tried saving, exiting and reentering and I've made sure I am working in App studio not Dev. Can someone point me in the right direction?

thank you

Pega Academy
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.