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PaulC697 Member since 2019 2 posts
Ascensus
Posted: September 11, 2019
Last activity: September 19, 2019
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Service drop down not an option

I'm working on Business Architect Essentials course/step 8 exercise configure a case.

under create a service case as a child case instruction number 6 instructs:

...select service to create a service case.

Service doesn't appear as an option for me under the create the following case drop down. I get Create new case type, select... or assistance request

I've tried saving, exiting and reentering and I've made sure I am working in App studio not Dev. Can someone point me in the right direction?

thank you

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