Question

8
Replies
459
Views
BHAVESHP1853 Member since 2016 11 posts
STAIDLOGIC LLC
Posted: July 31, 2019
Last activity: August 2, 2019
Closed

Service Level Agreement

In Assignment Ready it has 3 options.

1. Immediately
2. Dynamically defined on Property
3. Timed Delay

I am confuse and I do not know when should I use Dynamically defined on Property and when should I use Timed Delay.

Also in Calculate Service level it has two options
1. Interval from when assignment is ready
2. Set the value of property

Not sure, when to configure above options.
Can someone give me concrete example when to use which options, so it helps me to understand clearly.

Case Management
Moderation Team has archived post
Share this page LinkedIn