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Gangatharisiny Kanagaratnam (GangaR34)
RPM Technologies Inc

RPM Technologies Inc
CA
GangaR34 Member since 2019 23 posts
RPM Technologies Inc
Posted: February 25, 2020
Last activity: February 26, 2020
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Service level agreement

Which requirement is satisfied by configuring a service level agreement?

1) A transaction review is completed within 24 hours.

2) Transaction dispute cases are considered more urgent than address change cases.

 

Please let me which one is the most appropriate answer.  Thanks.

 

***Edited by Moderator Marissa to update platform capability tags****

 

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