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RajasekharU0829 Member since 2013 98 posts
Techmahindra
Posted: June 22, 2017
Last activity: October 16, 2018
Closed

Service request options is not visible

Going through the course in PDN i.e. "PEGA CUSTOMER SERVICE FOUNDATION > CONFIGURING A SERVICE CASE > How to add a service case to a category"

We are using Pega 7.2.

As mentioned in PDN course, not able find Service request options

Please guide.

***Updated by moderator: Lochan to move post from PSC to Pega Academy***

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