Posted: 17 Feb 2020 22:07 EST Last activity: 31 May 2021 3:51 EDT
Session management in Pega webchat from base webaplication(Non-Pega)
We are trying to implement Pega Webchat component. We have a web application (Non-Pega) where, we have put mashup code, got from webchat channel. When a user is logging into web application, we have requirement to manage the same session for Pega webchat also. But we are unable to find a way to handle user sessions, who has logged into base web application. Other than above few more questions:
1. How to clear chat cookies from browser, once the user has logged out from base web application (Non-Pega)
2. How does mashup code work ? (Communication from base web app to Pega platform and vice versa)
Please let us know, if someone has come across these tasks. Any help is much appreciated!
***Edited by Moderator: Pooja Gadige to add platform capability tag***