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vsrirama Member since 2018 7 posts
Ford Motor Company
Posted: February 17, 2020
Last activity: February 17, 2020

Session management in Pega webchat from base webaplication(Non-Pega)

We are trying to implement Pega Webchat component. We have a web application (Non-Pega) where, we have put mashup code, got from webchat channel. When a user is logging into web application, we have requirement to manage the same session for Pega webchat also. But we are unable to find a way to handle user sessions, who has logged into base web application. Other than above few more questions:

1. How to clear chat cookies from browser, once the user has logged out from base web application (Non-Pega)

2. How does mashup code work ? (Communication from base web app to Pega platform and vice versa) 

Please let us know, if someone has come across these tasks. Any help is much appreciated!

 

Thanks,

Vikas Agrawal

Pega Intelligent Virtual Assistant
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