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PrashantArivelu Member since 2011 3 posts
PEGA
Posted: February 16, 2016
Last activity: February 22, 2016
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Setting up Dynatrace UEM with Pega

My client is using it using Dynatrace User Experience Monitoring (UEM) for capturing performance metrics from the user's perspective. More information on Dynatrace can be found here -> http://www.dynatrace.com/en/index.html

Supposedly, it is a very simple set up - Just provide the URL of our Pega application in Dynatrace and start using our application. It injects a reference to a javascript file (called dtagent61_n_8305.js) adding a script tag that loads the .js file in the Web Tier, and this file apparently should carry through the entire visit.
The following line is the injected HTML that load the .js file:
<scripttype="text/javascript"src="dtagent61_n_8305.js"data-dtconfig="rid=RID_-516616792|rpid=-166556324|tp=500,50,0|reportUrl=dynaTraceMonitor">Issue we are facing
While watching the traffic through fiddler, we see the above script injected when the traffic hits the webserver. This HTML gets stripped out at some point in the transaction (in the application tier) and the browser never loads the .js file. This is causing dynatrace not to capture any of the metrics it is supposed to.
Steps to Reproduce
Followed the standard steps for setting up Dynatrace UEM with any web application
Error Message
No error message. But the script tag inserted into the Pega application is stripped out.
Attempted Solutions
None.
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