Question

5
Replies
3405
Views
Close popover
Sunil Sharma (Info.Sunil)
CIBC
Pega Environment and Application Specialist
CIBC
CA
Info.Sunil Member since 2016 7 posts
CIBC
Posted: December 5, 2016
Last activity: December 15, 2016
Closed
Solved

Setup email approval for a CASE

Hello,

I am trying to set-up email approval for a case. My requirements are below:

* User submits a request and it goes for email approval

* Manager gets an email and approve or reject in an email

I have tried to use the email approval on the approval, i get an email with two buttons at the bottom, but case is not proceeding even if i approve or reject the request.

Thanks.

***Moderator Edit: Vidyaranjan| Updated Categories***

Low-Code App Development Case Management
Moderation Team has archived post,
Close popover This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.