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Arnab Roy (ArnabR22)
Luxoft
Lead Business Architect
Luxoft
MY
ArnabR22 Member since 2017 1 post
Luxoft
Posted: January 14, 2019
Last activity: January 15, 2019
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Should route case to two operator whether its going to only one person

Hi,

We are getting one issue in our production support application. In one place the case should route to two inspectors means operators but its not working. It si going to one operator but the other one is not being assigned. Please help.

***Edited by Moderator Marissa to update platform capability tags****

Case Management
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