Posted: 14 Jan 2019 13:35 EST Last activity: 15 Jan 2019 3:28 EST
Should route case to two operator whether its going to only one person
We are getting one issue in our production support application. In one place the case should route to two inspectors means operators but its not working. It si going to one operator but the other one is not being assigned. Please help.
***Edited by Moderator Marissa to update platform capability tags****