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VeeraRaghavaI Member since 2014 6 posts
UHG
Posted: 1 year ago
Last activity: 1 year 11 months ago
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Signature attachments are automatically deleting

Hello,

In my application, we are creating enrollment for the member using 7 steps screen-flow process, and in the 7th step we are capturing Agent Signature & Date and Member Signature and date only in PROD, but somehow for few applications these values are missing.

After reviewing the work-object history for these work-items, I have noticed AssignmentInterrupted entries for few work-objects and AttachmentDeleted ApplicantSignature Signed.png entry.

Is there any possibility on missing signature images, and date values due to this AssignmentInterrupted, If yes, what can be the resolution to resolve this issue.

***Edited by Moderator: Pallavi to update platform capability tags***

Pega Platform Case Management
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