Posted: 31 Oct 2018 4:32 EDT Last activity: 14 Nov 2018 4:48 EST
Signature attachments are automatically deleting
In my application, we are creating enrollment for the member using 7 steps screen-flow process, and in the 7th step we are capturing Agent Signature & Date and Member Signature and date only in PROD, but somehow for few applications these values are missing.
After reviewing the work-object history for these work-items, I have noticed AssignmentInterrupted entries for few work-objects and AttachmentDeleted ApplicantSignature Signed.png entry.
Is there any possibility on missing signature images, and date values due to this AssignmentInterrupted, If yes, what can be the resolution to resolve this issue.
***Edited by Moderator: Pallavi to update platform capability tags***